NEW PATIENT RESOURCES

Here you will find our New Patient paperwork, our privacy policies, and office policies. You are welcome to review them now, or at the office when you check in.

NEW PATIENT QUESTIONAIRE

PATIENT FINANCIAL RESPONSIBILITY & OFFICE POLICIES

HIPPA NOTICE OF PRIVACY PRACTICES

You’ve Got Questions - We’ve Got Answers

FAQS

We know that choosing the right physician can sometimes be a bit overwhelming. That’s why we want you to rest assured that you’ve chosen well. Below you’ll find answers to some of our patient's most frequently asked questions. We've been able to cover quite a few topics, but if there’s something that hasn't been touched on, please don’t hesitate to ask.

ARE WE ACCEPTING NEW PATIENTS?

All of our doctors are currently accepting new patients! Please call us to find our when our next available appointment is.

WILL MY INSURANCE COVER MY VISIT?

Most insurance plans are accepted at our office. Please call if you have questions regarding your insurance. Insurance verification is recommended prior to your appointment.

WHAT SHOULD I BRING WITH ME?

Please bring:

  • Insurance cards

  • Names of your other doctors

  • Lists of current allergies, medications, and major surgeries and/or medical conditions

  • Any medical records you may have, and copies of x-rays or MRIs done at outside facilities, especially if you are seeking a second opinion

WHEN SHOULD I ARRIVE?

Please arrive 15 minutes before your scheduled appointment time to complete New Patient  forms. We strive to stay on schedule and do not double-book our patients. New patients may require as much as 60 minutes for their initial evaluation depending on their condition.

WHAT IF I DON'T HAVE INSURANCE?

We are happy to see patients on a cash pay basis. Please call our office to discuss payment arrangement options.

WHAT IF I HAVE TO CANCEL?

If you are unable to make your appointment, please notify us at least 24 hours in advance. We reserve the right to charge a $35 fee for missed appointments or appointments canceled with less than 24 hours notice.

ACTIVE FOOT & ANKLE CENTER

490 Murphy Rd, Medford, OR 97504

PHONE: (541) 779-5227

FAX: (541) 779-1938

©2019 BY ACTIVE FOOT & ANKLE CENTER